Your Foodservice Equipment Partner

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this is who we are

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About Great Lakes West

Food Service Equipment Specialists

Great Lakes West has been delivering foodservice solutions since 1999, serving hospitals, airports, restaurants & chains, entertainment venues, education facilities and others across the country.

“Your Vision Is Our Mission” reflects our approach to every project. Our experienced team will take you through every step, from concept, design, foodservice equipment procurement, project management with Great Lakes West own professional installers, smallwares, & furniture. From the front door to the back, we have you covered.

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Customer Say

Why Great Lakes?

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The FireHub – Client Story

Cindy Nathern

Managing Director IDG Foodservice Design, Ideation Design Group,
“I have had the good fortune of working with the wonderful staff at Great Lakes West for going on six years now. They have helped make the somewhat daunting task of coordinating fast-paced Airport Restaurant Concessions projects a much easier process. Their willingness to work with us to solve field issues and offer solutions to bring the projects to close on time and on budget is invaluable. I would highly recommend Great Lakes West for any size or type of Restaurant or Commissary Kitchen equipment supply & installation project.”

John Pandzic

Project Director, HMS Host
“Over the last 15 years the projects under my control have been run by Great Lakes West in the best possible relationship I could ask for. The response time by the GLW team has been the best I could ask for. The team running our projects has provided a great experience overall and I will continue to use them as long as I am with the HMS Host team.”

Kevin Stewart

Construction Manager, Ellis Don
“Great Lakes West ranks very high among my list of preferred subcontractors.  Through years of working with their team, they have proven themselves to be an elite Foodservice contractor capable of delivering projects of any size or complexity.”

Tammy Tedesco

CEO, Edibles Rex
“…simply AMAZING!”

Bobby Bernal

Southeast Regional Manager, LeadingAge Florida
“When I receive quote requests specifically related to kitchen/dining equipment, my first and usually ONLY go to is Great Lakes West.”

Michael Venters

MS, RD, Director, Food & Nutrition Services, Nashville General Hospital at Meharry
“Since I have joined the team at Nashville General, I have needed to rebuild the entire department from the ground up. We have either repaired or replaced nearly all the equipment in the kitchen through the help of Great Lakes West. The whole team at Great Lakes West is great and I know I can count on them for all my equipment needs and even more!”

What Drives Us?

Our Company Core Values

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Golden Rule

Integrity, with respect, enthusiasm, and efficiency to each other, our vendors, and valued
customers.

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School Bell

Complacency is a threat; knowledge is a tool. Continuing education and the thirst for
knowledge is in our DNA. Get better.

Own It Logo

Own It, Complete It

Listen, learn, and commit to the task or project at hand. No detail is too small or task too menial. Focus on results and finish strong.

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Make It Real

Work hard, work smart, work together. Be humbly confident to deliver and exceed all team and customer expectations.

Our Services

Improve Your
experience With Us

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Culinary Design Services

The Great Lakes Culinary Design team works to bring your vision to life - collaborating with clients from the very first napkin sketch to schematics, elevations, and all construction documents.  Working with Revit and 3D Modeling ensures you get the most realistic design for your finished project.  We believe that custom is standard. Our team has real world experience from all facets of the industry.

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Budget Estimating

Our dedicated estimating team provides detailed estimates of cost for equipment, freight, consolidation, installation, & equipment start-ups and training demos.

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Equipment Procurement & Consolidation

Thanks to the Great Lakes network of warehouses across the country, including a large warehouse onsite in Mattawan, we easily consolidate equipment until the job site is ready to receive the items.

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Professional Installation

Great Lakes has vetted installation teams across the country.  We go beyond simply uncrating and setting in place.  You can expect services such as:

  • Installation of base options (legs, casters)
  • Hanging Wall Shelving
  • Hanging Exhaust Hoods
  • Erecting Walk-In Boxes
  • Placing & leveling all equipment
  • Installing refrigeration systems so they are ready for final connections
  • Clean-up and discarding all wrapping materials
  • Onsite modifications due to field conditions
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Total Project Management

Your dedicated Project Manager sees your job through to the last completed detail, coordinating with other trades and overcoming any unforeseen obstacles on the job site. Routine services include:

  • Jobsite coordination for equipment delivery
  • Field verification 
  • Documents for all layout floor plans, equipment schedules, mechanical & electrical rough-ins, elevations & fabrication details, HVAC submittal docs
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Equipment Start-Ups & Demonstrations

We work with authorized agents to start up and calibrate all newly installed equipment for optimal function.  Equipment demos for owners and staff ensure the equipment will be utilized to if fullest capacity.

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We Have

National Accounts

For close to 20 years, we have worked with fast casual restaurant chains across the country, major airports, casinos, and travel plazas. One of the keys to our success is the ability to work on a grand scale while never losing sight of the details.

Our Team

Meet With Great Lakes West
Team Member

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Project Management

John Moyer
Vice President of Operations
john@greatlakeswest.com

Nick Andrews
Senior Project Manager
nick@greatlakeswest.com

Kristi Vyerman
Project Manager
kristi@greatlakeswest.com

Steven Angelo
Project Manager
s.angelo@greatlakeswest.com

Mikayla Hicks
Project Coordinator
m.hicks@greatlakeswest.com

Jodie Poenicke
Project Coordinator
j.poenicke@greatlakeswest.com

Lisa Heeter
Project Coordinator
l.heeter@greatlakeswest.com

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Project Bid Estimating

Carrie Shephard
Lead Estimator
carrie@greatlakeswest.com

Cindi Kursner
Senior Estimator
cindi@greatlakeswest.com

Jen Geier
Estimator
j.geier@greatlakeswest.com

Slide
Sales

Shaun McGee
Account Executive
shaun@greatlakeswest.com

Nolan Ruffing
Account Executive
n.ruffing@greatlakeswest.com

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Accounting

Julie McComis
Accounts Payable
julieb@greatlakeswest.com

Julie Thornton
Billing Coordinator
juliet@greatlakeswest.com

Kim McNatt
Accounting
kim@greatlakeswest.com

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Leadership

Todd Heeter
President/Partner
todd@greatlakeswest.com

Marc Israel, Partner
marc@glhsco.com

Warren Casey
VP Sales & Marketing
wcasey@glhsco.com

John Moyer
Vice President of Operations
john@greatlakeswest.com

Tina Cieslak
Controller

tina@glhsco.com

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Warehouse

Bre Edney
Warehouse Manager
bre@greatlakeswest.com

Matt Plantenga
Warehouse Technician
m.plantenga@greatlakeswest.com

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Design

Joel Schultz
Design Division Lead
joel@glcds.com

Marcus Calverley
marcus@glcds.com

Al Andrews
Design Technician
alex@glcds.com

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National Accounts

Mary Martin (Southfield)
Sales Specialist
mary@greatlakeswest.com

Andrew Harbin
Project Manager
andrew@greatlakeswest.com

Louis Eakins
Project Manager
louis@glhsco.com

David Kevil
Account Executive/Beverage Specialist
d.kevil@greatlakeswest.com

Marci Yoki (Southfield)
Project Administrator
marci@greatlakeswest.com

Kati Shaw
Estimator
kshaw@glhsco.com

Chris Christian
Account Executive
chris@greatlakeswest.com

Jen Szymczak
National Food Equipment Sales Manager
jen@greatlakeswest.com

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Marketing

Diane Sorenson
Marketing Director

diane@glhsco.com

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Project Executive

John Moyer x204
john@greatlakeswest.com
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Outside Sales

Chris Christian x203
chris@greatlakeswest.com
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President/Partner

Todd Heeter x202
todd@greatlakeswest.com
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Sales

Mary Martin (Southfield) x300
mary@greatlakeswest.com

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